Privacy Policy

At Resolute™, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products and services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or purchase a product, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Billing information

  • Payment details (processed securely through our payment provider)

  • Any information you voluntarily provide when contacting us

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral source

2. How We Use Your Information

We use your information to:

  • Provide access to purchased products

  • Process payments

  • Send purchase confirmations

  • Deliver course updates

  • Respond to customer support enquiries

  • Improve our website and services

  • Prevent fraud and misuse

  • Comply with legal obligations

We will never sell your personal information to third parties.

3. Payment Information

Payments are securely processed through trusted third-party payment providers such as Stripe.

Resolute™ does not store or have access to your full credit or debit card information.

Please refer to Stripe's Privacy Policy for more information on how payment information is handled.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyse website traffic

  • Measure marketing performance

You can disable cookies through your browser settings, although some parts of the website may not function correctly.

5. Third-Party Services

We may use trusted third-party services including but not limited to:

  • Stripe (payment processing)

  • Skool (course delivery and community)

  • Framer (website hosting)

  • Google Analytics (website analytics)

  • Email marketing providers (if applicable)

These providers have their own privacy policies governing how they handle your information.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information where legally permitted

  • Withdraw consent for marketing communications

  • Lodge a complaint with your local privacy regulator

8. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymised where appropriate.

9. Children's Privacy

Our products and services are not intended for children under the age required by applicable law to use them independently.

We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Email: [your@email.com]

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